Privacy Policy

Nexus ("the bot", "we", "us") is a Discord bot operated as a personal project. This policy explains what data we collect, why we collect it, and how it is stored. By adding Nexus to your server or using its commands, you agree to this policy.

1. What Data We Collect

Nexus collects only the minimum data required to operate its features. All data is tied to Discord IDs. We never collect names, emails, or any personally identifiable information outside of Discord.

Guild (server) IDs: used to store per-server configuration settings
User IDs: used to track XP, levels, moderation cases, and timed roles per user per server
Channel IDs and Role IDs: stored as part of server configuration (log channels, staff roles, etc.)
Message metadata: message count increments for leveling (we do not store message content)
Voice session durations: tracked in memory only while the bot is running, used to award voice XP
Moderation case records: action type, moderator ID, target user ID, reason, and timestamp
Giveaway entries: user IDs of members who entered a giveaway

2. What We Do NOT Collect

Message content (except for keyword trigger matching, which is processed in memory and never stored)
Email addresses or any contact information
IP addresses
Payment information of any kind
Data from servers Nexus has not been explicitly invited to

3. How Data Is Used

All collected data is used exclusively to power Nexus features within your Discord server:

Guild configuration is used to apply your server's settings (mod roles, log channels, feature toggles)
User XP and level data is used to display rank cards and leaderboards
Moderation cases are used to generate case IDs and user history lookups
Giveaway entry lists are used only to pick winners at giveaway end

We do not use any collected data for advertising, analytics, or any purpose outside of bot operation.

4. Data Storage & Security

Data is stored in a MongoDB Atlas database hosted on AWS infrastructure. Access is restricted by IP allowlist and credential authentication. Data is not shared with any third parties.

Nexus is hosted on an AWS EC2 instance. All API communication uses HTTPS/TLS.

5. Data Retention

Server configuration: retained until you run /config reset or remove Nexus from your server
User leveling data: retained indefinitely unless the server owner requests deletion
Moderation cases: retained indefinitely as a moderation record
Giveaway data: deleted 30 days after the giveaway ends
Timed roles: automatically deleted from the database when the role expires

6. Your Rights & Data Deletion

You may request deletion of all data associated with your server or user ID at any time. Server owners can reset all server data with /config reset. For full data deletion requests, contact us at the address below.

If you remove Nexus from your server, we will delete all guild configuration data within 30 days.

7. Children's Privacy

Nexus does not knowingly collect data from users under the age of 13. Use of Nexus is subject to Discord's own Terms of Service, which require users to be at least 13 years old.

8. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of Nexus after changes constitutes acceptance of the updated policy.

9. Contact

For privacy questions or data deletion requests, contact us at: privacy@nexusbot.pro